Terms and Conditions All my products are made of the Highest Quality Leather & Steel and are made by Certified Tradesman. If you are not 100% delighted with either the Materials or Craftsmanship of my products, simply return the "Unused Product" (post marked within 14 Days) for a *Full Refund of the product cost or replacement product (shipped to you at our expense),which ever you prefer. Discreet Packaging Your purchase will arrive in plain packaging; even the return address label name simply says KTR as the sender. Internally your product is wrapped in Black Gift paper with a Gold Seal, so that even if your parcel is opened accidentally or the corner is torn no one can see what's inside. Delivery & Shipping Shipping Scale: Up to $10.00: $2.95 $10.01 to $20.00: $4.95 $20.10 to $30.00: $5.95 $40.01 to $50.00: $7.50 $50.01 to $60.00: $7.95 $60.01 to $70.00: $8.50 $70.01 to $80.00 :$8.95 $80.01 to $100.00: $9.45 $100.01 to $150.00 : $9.95 $150.01 to $200.00: $12.95 $200.01 and Higher:$14.95 We keep an extensive inventory here in Wisconsin USA and your product will be delivered to you via the United States Postal Service with a ***TRACKING number (within the US) and is usually shipped to you the next business day and should arrive to most destinations within the USA in 4 business days. Next Day Delivery Next day delivery is available to US residents via the United States Postal Service’s Express Mail Service at an additional charge of only $20.00 and should arrive by 3pm the next business day. To have this service your order needs to be placed by 3 pm central time Monday to Friday, simply select the USPS Express Mail option of the shopping cart when checking out or tell kitten when you place your phone order. International Delivery We also specialize in discrete Shipping to US Military Bases and Installations (APO/ FPO) worldwide and only use Priority Mail to ensure speed of delivery. Our Customers in through out the UK, Europe and Most Counties in Asia can now have International Express Delivery for only $25.00 extra over our low delivery costs. We do not take responsibility for products shipped outside the USA, which may be lost or seized by customs (however this is Extremely Rare). You can also rest sure that our International Packaging is as Discreet as our Domestic and your customs declaration form will have the most discreet description that is simple and truthful Online Ordering We accept most Major Credit Cards (Master Card, Visa Card, American Express & Discover Card) or Master / Visa Check Card, you can place a secure order at any of Kitten's Toy Room's websites directly by using our "Add To Toy Bag" buttons on every product. Credit Services International does all our Shopping Cart and Online Processing and is the most secure in the world. Doing 65% of online transactions in the USA and earned its respect in the Financial World over its 15-year history in business. Just take your time; stroll though the items that interest you, add what you want to your Online Toy Bag, and follow the instructions to check out. It's Really That Simple!!! Mail Ordering We accept Domestic (USA) & International Money Orders (for those outside the USA), Personal /Company Checks (please allow an extra 7 days for checks to be cleared), credit cards and check cards for Mail Orders. Phone Ordering Simply have your credit card or check card handy and call us at 1-724-342-3484, either Kitten or Sir Anthony will personally process your order and are happy to answer any questions that you might have. Pricing Currency All Prices and Shipping are in American Dollars Cancelled Orders If an order is placed and cancelled before shipping there will be a 30% Cancellation fee, if an order is cancelled after shipping the cost of shipping is forfeited by the customer and a 50% restocking fee will be applied to any refund. *Insertable Toys (e.g. Dildos, Butt Plugs Vibrators & Gags), Cock & Ball Toys, Medical Toys, Bras and Underwear (both Men’s and Women’s) for health reasons have a 50% restocking fee applied that will be deducted from the refund, as these products cannot be resold for hygiene reasons. Our customer’s health and well-being is paramount to us and it is deemed that once a product has been shipped from our warehouse is used and will not be resold. ** Goods that require a signature confirmation (E.G American Express Customers, Express Mail Delivery) it will be the customers reasonability to accept delivery of their order and or pick them up if required from there post office. Customers that fail to accept delivery of the order, will be given two options; either have their product resent to them or a 50% cancellation free will apply to there orders refund. ***Express Shipping is an Extra $20.00 These “Terms and Conditions” of sale may be changed by Kittens Toy Room at any time without notice and are entirely at the discretion of Kittens Toy Room in their interpretation and execution.